Click B8 Ltd, trading as Horsey Humans ("we," "our," or "us"), is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Click B8 Ltd, trading as Horsey Humans is registered with the Information Commissioner's Office (ICO) as a data controller.

Effective Date: 04/09/2024

​

1. Information We Collect

We may collect and process the following types of personal data about you:

• Contact Information: Name, email address, phone number, and mailing address.

• Business Information: Company name, role, and relevant business details.

• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.

• Communications: Any messages or feedback you send us, including through email or our website.

2. Lawful Basis for Processing

We process your personal data based on the following lawful bases:

• Consent: When you have provided explicit consent for us to process your personal data for specific purposes.

• Contractual Necessity: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.

• Legal Obligation: When we are required to process your personal data to comply with a legal obligation.

• Legitimate Interests: When processing is necessary for our legitimate interests, provided that these are not overridden by your rights and interests.

3. How We Use Your Information

We use your personal data for the following purposes:

• Service Provision: To provide and manage our services, including influencer management and marketing campaigns.

• Communication: To communicate with you, including sending updates, newsletters, and responding to inquiries.

• Improvement of Services: To analyze and improve our website and services, ensuring they meet your needs.

• Legal Compliance: To comply with our legal obligations, such as record-keeping and reporting.

4. Data Sharing

We do not sell your personal data. We may share your data with:

• Service Providers: Third parties who assist us in providing services, such as email marketing platforms, payment processors, and IT support.

• Business Partners: Influencers and brands involved in our campaigns.

• Legal Authorities: If required by law, or to protect our rights, we may disclose your data to regulatory authorities or law enforcement.

​5. International Data Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure that appropriate safeguards, such as standard contractual clauses, are in place to protect your data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period varies depending on the type of data and the purpose of processing.

7. Your Rights

Under UK GDPR, you have the following rights:

• Access: You have the right to access the personal data we hold about you.

• Rectification: You can request correction of any inaccurate or incomplete data.

• Erasure: You have the right to request deletion of your data, subject to certain legal obligations.

• Restriction: You can request the restriction of processing of your data under certain conditions.

• Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit it to another data controller.

• Objection: You have the right to object to the processing of your data based on legitimate interests, direct marketing, or processing for research or statistical purposes.

• Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw it at any time.

To exercise any of these rights, please contact us using the details provided below.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy below.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Our security practices include:

• Encryption: We use secure encryption protocols to protect data during transmission and storage.

• Access Controls: Only authorized personnel have access to personal data, and they are subject to strict confidentiality obligations.

• Data Minimization: We collect only the data that is necessary for the purposes outlined in this policy and retain it only for as long as needed.

• Regular Audits: We regularly review our data security practices to ensure ongoing compliance with legal requirements and industry standards.

10.Use of Third-Party Services

• Payment Processing: We use trusted third-party banking and payment processing services to handle transactions. These providers comply with strict security standards and do not retain, share, store, or use personally identifiable information for any other purpose.

• Data Storage: Our data is stored on secure servers located within the UK or in jurisdictions that provide adequate protection under UK data protection laws.

11.Communication After Purchase

• Transaction Confirmations: After a successful purchase or service engagement, we will send you a confirmation email. This email will include details of the transaction and any relevant information about the next steps.

• Follow-up Communications: We may contact you to provide additional information related to your purchase or service, such as delivery updates, service notifications, or customer support.

12. Children’s Data

Our services are not intended for children under the age of 13, and we do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 13, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Click B8 Ltd, trading as Horsey Humans
167-169 Great Portland Street

5th Floor

W1W 5PF

London

United Kingdom
Info@horseyhumans.com